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Contact Us

Need help choosing the perfect ride? Want to check on your order status? Have a brilliant idea to make GoTrax even better? We're here to listen! Feel free to shoot us a message or give us a call. We're always stoked to connect with our riders.

Please include order # and purchase location if applicable

This form goes directly to our support team and will be answered within 1 business day.

But when you have some emergencies, welcome to call our telephone customer service（807 699 8509）. Their service hours are Monday-Friday: EST 9:00 a.m.- 6:00 p.m.

  • +1 807 699 8509

    Monday-Friday: EST 9:00 a.m.- 6:00 p.m.

  • CanadaSupport@gotrax.com

    We Respond To Every Email Within 24 hrs.

  • Address

    260 Rexdale Blvd, Etobicoke, ON, Canada
© 2025 GOTRAX Canada.