EBE3 Battery

$344.99 CAD

THERE IS A STRICT NO RETURNS POLICY ON PARTS. ALL SALES FINAL. IF YOU WANT TO MAKE SURE YOU ARE PURCHASING THE CORRECT PART PLEASE CONTACT OUR CUSTOMER SERVICE.

testimonial

Our Riders testimonials

Customer Reviews

Based on 12 reviews
58%
(7)
0%
(0)
25%
(3)
0%
(0)
17%
(2)
B
Ben Johnson
Description: Sloppy
Fit:
Very bad
Very good
EBE 3 Go-Trax battery

Hi Go-Trax people. You guys said you were sending me out a new replacement EBE 3 battery on July 29, 2024. You sent me the tracking number to track the package and said it was on its way. I still have not received the battery and it is now Sept. 10th! 6 weeks later! The UPS website people say they have received the shipment details but have not received the package to ship. Can you please send me out the new EBE-3 Battery soon! Thanks from Ben Johnson

Hi Ben,

Thank you for reaching out! We apologize for the delay. We’re checking the status of your order and will verify with the warehouse. Once confirmed, we’ll arrange the shipment immediately and get back to you. If the delay is due to a stock issue, we’ll process a refund right away. Sorry for the inconvenience!

B
Barry Nooyen
Description: Sloppy
Fit:
Very bad
Very good
batteries don't last

600 km , 2 years old, kept in warm garage and charged. I had it tested it has a dead short, defective battery and should be replaced for free.

Hello Barry,

Thank you for reaching out and sharing your experience. We're sorry to hear about the issue with your battery. Please contact our customer service team at CanadaSupport@gotrax.com, and they will assist you right away.

R
Rocky Marchigiano
Description: Value-for-money
Fit:
Very bad
Very good
Ebe3 battery

The battery arrived within a week.The gotrax support team(Honey) we're awesome with communication.The battery is surprisingly robust and strong for it's size.I traveled about 55 kilometers and the battery was at 82% when it arrived.Very nice range for most of my recreational needs.

R
REAL RACINE
Description: Too expensive
Fit:
Very bad
Very good
Attention à l'étanchéité !

J'ai dû me résoudre à acheter une nouvelle batterie et ce même si mon vélo a été acheté en 2021 et que j'avais roulé à peine 200 km. Le problème... la batterie d'origine n'était pas étanche et elle a pris l'eau ce qui a fait rouiller quelques cellules rendant la batterie inutilisable. J'espère que la nouvelle n'aura pas le même problème, surtout à 350$ la batterie. Je vais lui accorder 3 étoiles parce que quand elle fonctionne elle va très bien. Je vais protéger celle-ci de l'eau mais elle devrait être étanche, c'est sûr un vélo et parfois il pleut !

B
Byron Recoskie
Defective battery

The battery that was sent does not put out sufficient voltage

Hi there,

We apologize for any inconvenience caused by the defective battery. Please contact our customer team at CanadaSupport@gotrax.com. Rest assured, our customer service will reply you soon and address this issue promptly for you.

Thank you!

123
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GOTRAX Canada

EBE3 Battery

$344.99 CAD

EBE3 Battery

THERE IS A STRICT NO RETURNS POLICY ON PARTS. ALL SALES FINAL. IF YOU WANT TO MAKE SURE YOU ARE PURCHASING THE CORRECT PART PLEASE CONTACT OUR CUSTOMER SERVICE. 

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