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If You Are Outside Our Warranty Period Here are the Following Steps to Repairing Your GOTRAX:
- The marked selling price may not be the final selling price, please talk to our customer service team before purchasing.Do not buy on yourself!
- Our engineers will determine if your gotrax is still repairable and how much it will cost to repair.
- Purchase the Repair Service for your Model of GOTRAX (Look Below). The Cost below is for Shipping and Labor. GOTRAX will invoice you for any additional parts needed.
- A CS Agent will Create a Repair Order
- You Will be sent a Shipping Label and Repair Order Terms
- Your Product Arrives at the GOTRAX Warehouse and is Repaired
- GOTRAX Will then Send Your Product back to you.Shipping costs for return and dispatch of repairs are the responsibility of the customer.
THERE IS A STRICT NO RETURNS POLICY ON PARTS. ALL SALES FINAL. IF YOU WANT TO MAKE SURE YOU ARE PURCHASING THE CORRECT PART PLEASE CONTACT OUR CUSTOMER SERVICE.
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FAQs
Frequently Asked Questions
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